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Garage door auto-reverse explained

What garage door auto-reverse is, the two systems behind it, how often to test it, and what to do when the door does not reverse.

Auto-reverse is the feature that makes a closing garage door go back up when it meets something in its path. It exists to protect children, pets and property. This guide explains how it works, how often to test it, and what a failed test means.

What auto-reverse is and why it exists

A garage door is heavy, and a closing door can trap a person. In 1991 CPSC announced a joint program with industry to address child entrapment, and reported that since 1982 it had received reports of 48 children, aged two to 14, who died after being trapped under automatic garage doors. A later CPSC publication gave a count of about 73 children between the ages of 2 and 14 since March 1982.

Congress required openers made for sale in the United States on or after January 1, 1991 to have entrapment protection. Openers made on or after January 1, 1993 must also have one of two further protections, described below. CPSC advised owners at the time that openers without automatic reversal should be replaced immediately.

This is consumer guidance and history. Your own opener's manual gives the exact procedure and settings for your model.

The two systems behind it

Auto-reverse is not one device. Two systems work together.

SystemHow it worksWhere to read more
Contact reversalThe opener senses that the door has hit an obstruction while closing and reverses it. This is the feature a board on the floor tests.How to test your opener safety reverse
External entrapment protectionAn electric eye or a door edge sensor detects an obstruction without or with contact and keeps the door from closing on it.Safety sensors not working

CPSC's 1992 rule announcement says openers manufactured on or after January 1, 1993 must include either an external entrapment protection device, such as an electric eye or door edge sensor, or a constant contact control button. A constant contact button must be held until the door fully closes, and releasing it early reverses the door. The remote cannot close the door under that option.

What you can safely check

The reversal test is a standard homeowner check, and both CPSC and Chamberlain describe it. Only do it if the door moves normally, is on its track and shows no sign of a broken spring or cable. If anything looks wrong, skip to the next section.

  1. Clear people and pets from the garage and the doorway.
  2. Fully open the door.
  3. Lay a 2x4 flat on the floor, centered in the door's path. Chamberlain describes a one-inch board or a 2x4 laid flat, and says the door must reverse on contact with an object 1-1/2 inches high.
  4. Close the door with the remote or wall control and stand clear, with the door in view.
  5. The door should reverse when it touches the board. Chamberlain says the door must reverse when striking the obstruction.
  6. Remove the board and run the door through a few full cycles. Chamberlain suggests three or four.
  7. Repeat the test each month and after any adjustment to the opener. Chamberlain says it should be done monthly and after any adjustment.

The photo eyes need their own check. How to test them differs by make and model, so check your model's manual.

When to stop and bring in a technician

If the door does not reverse, treat that as a safety fault, not a minor setting. CPSC advises that if the door fails to reverse on the 2x4, owners should disengage the opener until it is adjusted, repaired or replaced. Chamberlain says that if the door stops on the board without reversing, it may not be traveling far enough in the down direction. It then points owners to the opener's travel and force adjustment guides, and says to call a trained door systems technician if the opener still fails after repeated attempts.

  • The door fails the board test, or stops on it instead of reversing.
  • The door reverses on its own with nothing in the way.
  • You have to adjust force or travel settings more than once to pass the test.
  • The photo eyes do not stop the door when you break the beam.
  • The door is crooked, off its track, very heavy or noisy. Do not run it. See when a garage door is unsafe to use.

Do not keep using a door that fails the test

A door that does not reverse can trap a child, a pet or a vehicle. Keep people clear, stop using the opener until the fault is fixed, and have a technician inspect it. Springs, cables and brackets hold dangerous tension and are not part of any homeowner adjustment.

Our technicians inspect the door, the opener and the sensors, and confirm the cause before making changes. See garage door opener repair and safety sensor repair.

Why reversal can fail

Sources point to a few causes, and a technician checks each in turn.

  • Travel limits. Chamberlain ties a door that stops on the board to down travel that is not set far enough.
  • Sensors. A misaligned, blocked or disconnected photo eye can keep a door from closing, or from reacting as designed.
  • An unbalanced door. If springs are worn or broken, the door can be heavy for the opener. Clopay describes a balance check done by disconnecting the opener and lifting the door about halfway. A balanced door stays put, and an imbalance is a job for a professional. See how a garage door stays balanced.
  • An old opener. CPSC advised in 1991 that openers without automatic reversal be replaced. See repair or replace an opener.

Habits that keep children safe

Auto-reverse is a backup, not a babysitter. CPSC and DASMA both advise teaching children about garage door danger, keeping remotes out of their reach and mounting the wall button out of reach. DASMA says at least 5 feet from the floor. Read more in garage door safety with children and pets. Regular testing is also part of the annual maintenance checklist.

Related services

Sources

Need a technician?

If something on your door looks damaged, stay clear and let a technician handle it.

Questions and answers

How often should I test my garage door auto-reverse?

Chamberlain says the safety reversal test should be done monthly and after any adjustment. CPSC also advises retesting monthly. Follow your own model's manual for the exact steps.

What if the door does not reverse when it hits the board?

CPSC advises disengaging the opener until it is adjusted, repaired or replaced. Chamberlain says a door that stops on the board may not be traveling far enough down, and to call a trained technician if the opener still fails after adjustment.

Is auto-reverse the same as the safety sensors?

No. Auto-reverse reacts when the door touches an obstruction. The photo eyes, or an edge sensor, detect an obstruction and are a separate system. Openers made since 1993 must include external entrapment protection or a constant contact button, according to CPSC.

Can I just adjust the force settings until it passes?

Settings are model-specific, so check your model's manual. If you need to keep adjusting to pass the test, or the door still fails, have a technician inspect the opener and the door.

Does my old opener have auto-reverse?

Openers made for sale in the United States on or after January 1, 1991 are required to have entrapment protection. If yours is older, or the test fails, have it inspected. CPSC advised that openers without automatic reversal be replaced.

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